You've probably heard of the bystander effect (AKA bystander apathy) before, although maybe not by name. It's the psychological claim that people are less likely to help a victim when there are other people around them. A recent large-scale study used CCTV footage in Amsterdam, Lancaster (UK) and Cape Town to analyze violent incidents. In nine out of ten cases of violence, a bystander stepped in to assist victims, completely going against the bystander effect. Sometimes it's hard to see the good in people, but we might be a little bit better as a species than what we previously thought.
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